DigiClaim is a solution that digitizes car claim management.
It allows the insurance company to interconnect all actors of motor claim (insured, claim handler, agent/broker, adjuster, garage) and digitizes flows between them.
The customer experience has been put at the core of our design of DigiClaim to help the insurance company improve customer satisfaction and retention.
40% of car claims in Tunisia are managed with our solution DigiClaim.
Offering digital experience to insured
Connecting the insured, the adjuster, the garage, and the handler
Exchange of documents and photos between car claim actors
Instant messaging between actors
KPIs and performance measurements at each stage and for each actor
Online claim intimation
Receiving a follow-up SMS in case of paper intimation
Instant messaging with car claim actors (insurance, agent, adjuster, garage )
Exchange of documents
Receiving notifications for each claim status changement
Real-time tracking of customers' claims
Assignment of an adjuster
Receiving notifications arriving to the customers
Access to the documents received by the customer: opinion on estimate, invoice, etc.
Exchange of documents among all parties involved: insured, handler, adjuster, and garage
Instant messaging with all parties involved
Receiving missions form Insurance on the platform
Quote validation with the insured and the garage
Document exchange with other actors
Instant messaging with other actors
Exchange of information between adjusters
Electronic signature of the adjuster report
Receiving missions form Insurance on the platform
Quote validation with the adjuster
Document exchange with other actors
Instant messaging with other actors
For further information, please fill in the form below or call us at
(+216) 50 323 126